
Free Technical Guidance Before Sales
We provide professional technical guidance based on our 30 years’ roll forming designing & manufacturing experience to help our customers get best design solution of the roll former machine which most suitable to their technical requirement.
Commissioning & After Sales Service
After-sales service is essential for machines like cold roll forming machine because it ensures ongoing performance, longevity, safety, and customer satisfaction. It goes beyond the initial sale to provide continuous support and maintenance throughout the machine's lifecycle, contributing to overall business success and customer loyalty.
We provide expert site installation, start up and technical maintenance of all the roll form machines supplied by our company. Our commitment extents beyond the warranty period, ensuring ongoing support for our valued customers. We provide prompt technical support to your technical personnel, offering essential guidance for equipment operation and maintenance. You can reply on our Expertise to address any concerns or queries you may have.
Our service team is available 24/7, 365 days a year, ready to assist you any time, anywhere. By phone, through remote live video assistance or directly on-site, we offer fast, effective problem-solving. In fact, more than 95% of our customer issues are solved within the first 48 hours of our customers’ support request.
We keep your roll forming machine running smoothly. Keeping your roll forming machine running smoothly and maximize the use of your machine is our main target. With our contracted maintenance service, you will enjoy regular service that prevents some future problems and allows you to quickly resolve any issues that arise. Our 24/7 breakdown response ensures your business runs uninterrupted.
Long-term Quality Warranty
Based on our strong structure and top quality of the roll forming machine, So when other roll forming machine manufacturers give a one-year warranty, we are confident to offer you 2 years’ warranty for the mechanical parts of the roll forming machines. if there is any quality problem caused by non-huma factors, we will handle it totally for free for you, so that you will have no any worries after sales. We also provide whole life free technical support service. Keep your machine running smoothly non-stop and help our customer grow their business bigger and bigger is the only goal of our company.